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FAQ

Who is Kritty?

About Me:: I began making bracelets, necklaces and earrings over 25 years ago as a teenager, and I’ve been designing jewelry professionally and recreationally ever since. I studied metal-smithing at Skidmore College and my designs have been featured in Ladies Home Journal and Vogue. Now that I’m a mother of three beautiful and creative children, I’ve found inspiration in some of the simpler elements of our lives. I made these scrabble-inspired charms as gifts for close friends, who then wanted to give them to their friends, and so on and so on. That's how this business began-- as a natural progression from what started out as a fun gift idea! I hope you and your friends enjoy wearing my jewelry as much as I enjoy making it.

People often ask, "Kritty is your name?" and yes, my given name is Kristin, but since I was 6 mo. old people have been calling me Kritty.

I occasionally paint and sell one-of-a-kind-things here on etsy.

I have a blog too.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

Returns?

If I make a mistake or misspelling, of course I will fix it free of charge and reimburse your shipping. My goal is to create a piece you will treasure.

How long does it take?

Each piece is hand-crafted upon receipt of payment. Please allow 2 weeks for the creation and shipping of your custom jewelry. Please remember, each piece is hand-stamped and imperfections add to the charm. I make each piece in the same artistic spirit you see on my website.